Mercure Serpong Alam Sutera
+73 photosAbout this hotel
Luxurious Stay with Outdoor Pool and Restaurant
Mercure Serpong Alam Sutera, just a short stroll from Living World Mall, offers a lavish experience with an inviting outdoor pool and a delightful restaurant. The elegantly furnished rooms feature modern amenities like a flat-screen TV, free minibar, and en suite bathrooms stocked with complimentary toiletries.
Convenient Facilities and Services
Guests can enjoy a game of tennis, take advantage of the free parking, and stay connected with complimentary WiFi throughout the property. The hotel also provides a 24-hour reception for any assistance needed, along with services like luggage storage, laundry, and business facilities.
Culinary Delights and Nearby Attractions
Indulge in Indonesian and international cuisine at Mint & Pepper or opt for in-room dining. Explore nearby shopping destinations like Mall @Alam Sutera and Summarecon Mall Serpong, both just a short drive away. For seamless travel, the hotel can arrange car rentals and airport transfers upon request.
Book your luxurious stay at Mercure Serpong Alam Sutera today for a memorable experience!
What guests say
- 👍 Excellent service
- 👍 Comfortable stay
- ⚠️ Limited breakfast options noted by some
Amenities (89)
Internet
- WiFi available
- Free WiFi
Pool & wellness
- Swimming pool
- Massage services
- Spa/wellness center
- Outdoor pool
- Rooftop pool
- Kids' pool
- Fitness/spa locker rooms
Fitness & activities
- Fitness facilities
- Fitness center
Food & drink
- Restaurant
- Room service
- BBQ facilities
- Bar
- Breakfast in the room
- Kid meals
- Snack bar
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
Parking & transport
- Parking
- Free Parking
- Airport shuttle
- Car hire
- Valet parking
- Private parking
- Accessible parking
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Shuttle service
Beach & outdoors
- Terrace
- Garden
- Sun loungers or beach chairs
- Sun umbrellas
Services
- 24-hour front desk
- Laundry
- Luggage storage
- Dry cleaning
- Daily housekeeping
- Concierge service
- Laundry washed per local authority guidelines
Business
- Business center
- Fax/photocopying
- Meeting/banquet facilities
Accessibility
- Wheelchair accessible
Safety & security
- Safety deposit box
- Staff adhere to local safety protocols
- Fire extinguishers
- First aid kit available
- Smoke alarms
- Key access
- CCTV in common areas
- 24-hour security
- Security alarm
Comfort
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Non-smoking throughout
- Shared lounge/TV area
More
- Express check-in/check-out
- Cycling
- Facilities for disabled guests
- Ironing service
- Designated smoking area
- Toilet with grab rails
- Adult only
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Happy hour