JEN Penang Georgetown by Shangri-La
+64 photosAbout this hotel
Luxurious Amenities
Enjoy a 24-hour health club, outdoor pool, and sauna for ultimate relaxation. Complimentary Wi-Fi, concierge services, and babysitting add convenience to your stay.
Culinary Delights
Indulge in local and international cuisine at Cafe Jen, grab a drink at the bar/lounge, or opt for room service. Don't miss the daily continental breakfast for a perfect start to your day.
Convenient Location
Situated in the heart of George Town, steps away from 1st Avenue Mall and KOMTAR, JEN Penang Georgetown by Shangri-La offers easy access to popular attractions. Benefit from airport shuttle service and close proximity to key landmarks.
Book your stay now at JEN Penang Georgetown by Shangri-La for a memorable experience in Penang!
What guests say
- 👍 Friendly staff
- 👍 Great location
- 👍 Clean and comfortable rooms
- 👍 Variety of food options
- ⚠️ Amenities could be improved
- ⚠️ Some rooms appear dated
Amenities (45)
Internet
- Free WiFi
- Free wired internet
Pool & wellness
- Sauna
- Steam room
- Pool umbrellas
- Parking (limited spaces)
- Pool sun loungers
Fitness & activities
- Fitness facilities
- Fitness facilities
Food & drink
- Breakfast available (surcharge)
- Snack bar/deli
- Wheelchair-accessible on-site restaurant
Parking & transport
- Limo or town car service available
- Free self parking
- Airport transportation - pickup (surcharge)
- Covered parking
- Accessible airport shuttle
- No accessible airport shuttle
Beach & outdoors
- Garden
Services
- 24-hour front desk
- Luggage storage
- Concierge service
- Safe-deposit box at front desk
- Porter/bellhop
- Tours/ticket assistance
Business
- Meeting rooms
- Meeting rooms
- Conference center
- Computer station
- Banquet hall
Accessibility
- Braille or raised signage
- Wheelchair-accessible public washroom
Comfort
- Elevator
- Television in common areas
More
- Express check-out
- Express check-in/check-out
- Designated smoking area
- Gift shops or newsstand
- Multilingual staff
- Express check-out
- Wedding services
- Express check-in
- 24-hour health club
- Ballroom
- Well-lit path to entrance
Book your stay
Your stay
Good to know
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.