Hotel El Ciervo
+73 photosAbout this hotel
Luxurious Accommodations
Hotel El Ciervo offers elegantly decorated rooms with modern amenities, including free Wi-Fi and cable TV. The stylish furnishing and cozy fireplaces create a welcoming atmosphere for guests to unwind and relax after a day of exploration.
Scenic Surroundings and Recreational Activities
Situated just steps away from Villarrica Lake, guests can enjoy breathtaking views of the lake and Villarrica Volcano while lounging by the garden swimming pool. For the more adventurous, a nautical club nearby offers various water sports activities, perfect for a fun-filled day under the sun.
Culinary Delights and Relaxation
Indulge in a delicious breakfast spread featuring fresh ingredients and homemade treats. Guests can also savor international cuisine at the on-site restaurant or sip on refreshing drinks from the bar amidst the tranquil garden setting. After a day of activities, unwind in the lobby library by the fireplace with a good book in hand.
Book your stay at Hotel El Ciervo for a memorable and relaxing getaway by Villarrica Lake.
What guests say
- 👍 Excellent service
- 👍 Great location
- 👍 Beautiful views
- 👍 Nice amenities
- ⚠️ Poor breakfast variety
- ⚠️ Room maintenance issues
- ⚠️ Noise disturbances
Amenities (72)
Internet
- WiFi available
- Free WiFi
Pool & wellness
- Swimming pool
- Sauna
- Outdoor pool
- Outdoor pool - seasonal
- Plunge pool
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Kid meals
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
Parking & transport
- Parking
- Free Parking
- Private parking
Beach & outdoors
- Terrace
- Garden
- Sun terrace
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Beach
Family
- Family rooms
Services
- 24-hour front desk
- Laundry
- Luggage storage
- Tour desk
- Dry cleaning
- Daily housekeeping
- Concierge service
- Laundry washed per local authority guidelines
Business
- Business center
- Fax/photocopying
- Meeting/banquet facilities
Safety & security
- Safety deposit box
- Staff adhere to local safety protocols
- Fire extinguishers
- First aid kit available
- Key access
- CCTV outside property
- CCTV in common areas
- Security alarm
Comfort
- Non-smoking rooms
- Air conditioning
- Heating
- Non-smoking throughout
- Shared lounge/TV area
More
- Pets allowed
- Facilities for disabled guests
- Ironing service
- Private check-in/check-out
- Designated smoking area
- Special diet menus - on request
- Wine/champagne
- Fruits
- Pet bowls
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Thermometers for guests provided by property