Four Seasons Hotel Hangzhou at West Lake
+73 photosAbout this hotel
Luxurious Accommodations
Indulge in rooms adorned with traditional Chinese embroidery, soundproofed for your comfort, and equipped with modern amenities including a flat-screen TV and a lavish bathroom with a rainshower.
Top-Notch Facilities
Enjoy a range of facilities such as an indoor pool, spa, and meeting spaces. Let the concierge assist you in planning excursions, while the 24-hour reception takes care of your needs with services like luggage storage and currency exchange.
Culinary Delights
Savor a variety of cuisines at the hotel's two restaurants, from authentic Hangzhou dishes to continental fare. Unwind with afternoon tea or cocktails at the elegant lobby lounge.
Experience luxury and convenience at Four Seasons Hotel Hangzhou at West Lake. Book now to create unforgettable memories.
What guests say
- 👍 Fantastic Staff
- 👍 Amazing Facilities
- 👍 Beautiful Location
- ⚠️ Aged Rooms
- ⚠️ Breakfast Quality
Amenities (87)
Internet
- WiFi available
- Free WiFi
Pool & wellness
- Swimming pool
- Hot tub/Jacuzzi
- Massage services
- Spa/wellness center
- Heated pool
- Indoor pool
- Spa/wellness center services
- Fitness/spa locker rooms
Fitness & activities
- Fitness facilities
- Fitness center
- Games room
- Bike tours
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Barber/beauty shop
- Kid meals
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
- Mobile app for room service
Parking & transport
- Car hire
Beach & outdoors
- Terrace
- Garden
- Sun terrace
- Kids' outdoor play equipment
Family
- Family rooms
- Babysitting/child services
Services
- 24-hour front desk
- Laundry
- Luggage storage
- Tour desk
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Concierge service
- Laundry washed per local authority guidelines
Business
- Business center
- Fax/photocopying
- Meeting/banquet facilities
Safety & security
- Safety deposit box
- Staff adhere to local safety protocols
- Fire extinguishers
- First aid kit available
- Smoke alarms
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
Comfort
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Soundproof rooms
More
- Express check-in/check-out
- Cycling
- Facilities for disabled guests
- Ironing service
- Private check-in/check-out
- Designated smoking area
- ATM/cash machine on site
- Lockers
- Fruits
- Shallow end
- Beauty Services
- Hair Salon Services
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- Process in place to check health of guests
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Tour/class on local culture